8020ltd - a mobile communications enterprise based in the south-west of Scotland approached Brackenhill to help them in communicating to their current and prospective customer base.

8020 have a very personal working relationship with their clients; handling all issues, queries and requirements. Working closely with their clients and their chosen cellular network, 8020 ensure they're getting the most from that network. However you can't get to speak to everyone of your clients especially when there are so many developments and offers in the industry.

To help them communicate news and exciting developments we suggested monthly emailers as the solution. Each month, liaising closely with 8020 in compiling the articles to be included, we then design, code and distribute the emailers. Two different content filled emailers are sent out; one to current clients adding value and passing on useful information with hints and tips on new software and current offers. The second email is sent to potential clients with a much stronger sales pitch and call to action describing the benefits and USP's of using 8020 rather than other mobile communications providers.